Order Support Review Request

Have a concern about your order? Email info@globalseafoods.com promptly with the information below and attach clear photos. This is an email checklist, not an online submission form.

Order & Product Details

• Your full name and order number.
• The email address used at checkout.
• The product name and affected quantity.
• The delivery date and time.

Describe Your Concern

Explain what you noticed when you opened the delivery. Include how the products were stored after arrival and the product temperature, if measured.

Attach Photos

Include the product as received, its label, the outer box, shipping label and inside packaging. See our photo guidelines. Do not eat or taste a product you suspect is unsafe.

What Happens Next?

Our team reviews the information to determine whether your concern qualifies for further review under our policy and whether assistance is available. We may request additional details.

Sending this information does not automatically approve a claim or guarantee a refund, replacement, credit or other compensation. Please do not send products back.

Read our Return & Refund Policy and Terms & Conditions.