Photo Guidelines for Order Concerns

If you have a concern about your delivery, photograph the product and packaging as received and contact us promptly. Please do not mail products back.

Photos to Include

• A clear view of the product and the area you are concerned about.
• The product label, including any lot or date information.
• The outer shipping box and shipping label.
• The inside packaging and the other items relevant to your concern.

Keep original photos and relevant packaging while we review your message when practical. Do not eat or taste food you suspect is unsafe.

Send Your Order Details

Email the photos to info@globalseafoods.com with your order number, delivery date, description of the concern and storage details.

Photos help us determine whether further review and assistance are available. They do not guarantee an approved claim or compensation.

See the support checklist and Return & Refund Policy.