Seafood Shipping & Delivery
Global Seafoods ships fresh, live and frozen seafood by UPS. Your available delivery services and shipping cost depend on the products in your cart and the destination. Review the options at checkout before paying.
Processing Time & Shipping Days
Orders require a minimum of 24 hours to process before shipment. Transit time starts when UPS receives the package, not when you place the order or receive a label notification.
- Ground and 3 Day Select: usually ship MondayβTuesday.
- 2nd Day Air: usually ships MondayβWednesday.
- Next Day Air: usually ships MondayβThursday.
These are typical dispatch windows, not guaranteed dates. Product availability, fresh arrivals, weather and holidays can affect dispatch. Fresh fish and live shellfish may ship on Thursday following a Wednesday arrival. For an event or a specific delivery date, contact us before ordering.
How Your Seafood Is Packed
- Fresh fish, fresh salmon roe and refrigerated caviar: insulated packaging with gel ice and overnight service.
- Live shellfish: insulated packaging appropriate for the species, with overnight service.
- Frozen fish, shellfish and frozen roe: insulated packaging with dry ice. Available services may include Ground, 3 Day Select, 2nd Day Air or overnight, depending on the destination and products.
Dry ice can disappear during transit and gel packs can soften. Check the product's temperature and condition; the condition of the coolant alone does not establish food safety. See our receiving and storage FAQ.
Shipping Costs & Promotions
Enter your shipping address at checkout to see available services and prices before payment. A cart shipping calculator, when available, provides an estimate.
A free-shipping offer applies according to its stated terms and does not automatically include an overnight upgrade. Standard shipping uses an appropriate available service for the order and destination. Review the final shipping charge and any discount before completing payment.
Receiving Your Order
Check your address carefully and arrange for someone to receive, unpack and properly store your seafood promptly. Let us know about travel or other delivery restrictions before shipment. A delivery note is a request, not a guarantee of an arrival time or a driver's phone call.
Once a package has shipped, address changes and rerouting can delay perishable goods. Contact us first if you need help. See tracking your shipment for tracking emails and carrier updates.
Holiday Orders
Holiday closures and carrier capacity can change dispatch schedules. Read our holiday shipping information and confirm timing before placing a time-sensitive order.
Local Pickup
We are an online service, not a retail store. For safety reasons, customer pickup is not available at our shipping hubs, including for customers in Seattle.
Questions or a Delivery Problem?
Email info@globalseafoods.com with your order number. For an order concern, include clear photos and follow our order support checklist. Review the Return & Refund Policy and Terms & Conditions.