Shipping Frozen Seafood: Video and Delivery Checklist
Ordering frozen seafood starts with choosing the right product and delivery service. This companion guide covers what to check before ordering and when your box arrives. Browse Frozen Fish for frozen fish products, or use Fish to compare fresh and frozen options.
Shipping video
Before placing your order
- Check the product page for the cut, package weight, and whether the fish ships fresh or frozen.
- Review the delivery services and charges offered at checkout for your address. Transit time and dispatch date are different parts of the delivery schedule.
- Arrange to receive and unpack the shipment promptly, with freezer space ready.
Global Seafoods ships frozen seafood with dry ice. Fresh fish uses gel ice and UPS Overnight. Packaging and a delivery estimate are not guarantees of the product's temperature on arrival; inspect every shipment.
When the box arrives
- Check for damage or leakage and retain the packaging and order information if there is a problem.
- Check the seafood promptly. Do not rely on smell or a cold feeling alone to decide whether it is safe.
- Transfer properly frozen products to the freezer. If the fish has thawed or you are uncertain about its temperature history, contact the seller promptly with photographs and details. Do not assume cooking will make temperature-abused seafood safe.
The FDA seafood handling guide recommends refrigerated storage at 40°F (4°C) or below. Thawing during shipment needs a temperature and handling assessment; it is not an automatic instruction to cook or refreeze the fish.
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Plan storage and your next meal
See our frozen fish storage guide for planning after delivery. For fresh orders, read the fresh fish delivery guide and browse Fresh Fish.
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